Resident Resources

Washington Gas Cares Program

Provides Easy Access to Convenient Bill Payment Plans and Energy Assistance Options for Customers in Need

Washington Gas Cares Program As part of an ongoing commitment to help customers experiencing financial challenges in paying their gas bills, Washington Gas has introduced Washington Gas Cares, a program that connects customers with energy assistance plans and a variety of self-service flexible payment options to support them in their time of need.

Because COVID-related moratoriums have ended, utility disconnections are being reinstated. We understand your concern about these changes, and the programs on this website can support you during the transition and beyond. Please register for our online e-bill service to manage your account online or use one of our other convenient payment options.

Washington Gas Cares programs include numerous ways to help you manage your energy bills, from financial assistance and payment arrangements to convenient budgeting and auto-pay options.

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MDTA Board Members Approve Customer Assistance Plan

Effective Immediately Through November 30, 2022: Civil Penalty Waiver Grace Period for All MDTA Customers; Toll Debt Referrals to MDOT MVA and CCU Temporarily Cease

BALTIMORE, MD (February 24, 2022) – At its monthly livestreamed public meeting, the Maryland Transportation Authority (MDTA) Board today approved a Customer Assistance Plan that includes a civil penalty waiver grace period that waives all civil penalties for customers who pay their unpaid tolls by 11:59 p.m. on November 30, 2022. Effective today, February 24, 2022, the MDTA has begun a civil penalty waiver grace period for tolls paid in full and has ceased referring toll bills to the Central Collection Unit (CCU) and MDOT Motor Vehicle Administration (MDOT MVA) temporarily. The grace period will end at 11:59 p.m. on November 30, 2022, and the MDTA will resume referrals of unpaid toll bills and civil penalties to CCU and MDOT MVA on December 1.

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Maryland Homeowner Assistance Fund

You may be eligible for FREE help through the State of Maryland if COVID-19 has affected your ability to pay your mortgage or other housing related costs.
The Homeowner Assistance Fund (HAF) was created under section 3206 of the American Rescue Plan Act of 2021. It provides residential mortgage assistance and other homeownership related financial assistance to Maryland homeowners who have experienced a hardship during the COVID-19 pandemic to avoid loss of residence for eligible homeowners. The Maryland Department of Housing and Community Development will administer the program by taking applications through an online portal. Homeowners with mortgages should be working with their mortgage servicers so that HAF assistance is supplementary to options that might be offered by the mortgage servicer such as various loan modifications.

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Residential Eviction In Maryland Information For Tenants

Eviction is a complicated process, and the COVID pandemic has made it even more difficult to understand the eviction process, your rights, and your responsibilities. This information is designed to help you, the tenant, understand some basic information about residential evictions in Maryland:

Can I be evicted?
Yes, evictions may take place. The statewide pause on evictions was lifted on July 25, 2020. There are some limitations listed on the reverse side of this flier.

Are the courts holding hearings on new eviction cases?
Yes, Starting April 26, 2021, the Maryland Courts moved to Phase V of the reopening plan. During Phase V, courts will continue holding hearings in eviction cases. Cases which were pending may proceed to a hearing. The court will set hearings on newly filed cases.

What happens in cases that already had a hearing?
Cases where a hearing has already been held and judgment entered in favor of the landlord can proceed to eviction. The landlord may file a Warrant of Restitution. The court will consider Warrants of Restitution on a case by case basis.

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Vaccination Information

Vaccination Locations

While the County Health Department now operates only one standing vaccination clinic in the County, in addition to nine mobile vaccination units, there are a number of vaccination sites available in Prince George’s County that are not operated by the County.

Prince George’s County Health Department

Locations: The Sports & Learning Complex and Mobile Vaccination Units.

Appointments: Individuals who live or work in Prince George’s County should visit mypgc.us/COVIDVaccine to view clinic hours or schedule an appointment directly. Individuals who cannot schedule an appointment online on their own should call 311 and press # for assistance.

Residents can also view a calendar of mobile vaccination clinics here.

Additional Non-County Operated Sites

Please use our County Vaccine Locator to find additional vaccination sites operated by pharmacies, hospitals, and other healthcare partners.

County to Offer Pfizer, Moderna, and Johnson & Johnson Booster Shots

Booster shots of all three COVID-19 vaccines in the United States are available at Health Department clinics and other health care providers regionwide.

Following the FDA’s emergency use authorization and the CDC’s official recommendation, individuals in the following groups who received a Pfizer-BioNTech or Moderna COVID-19 vaccine are eligible for a booster shot at 6 months or more after completing their initial series:

  • 65 years and older
  • Age 18+ who live in long-term care settings
  • Age 18+ who have underlying medical conditions
  • Age 18+ who work or live in high-risk settings

Individuals 18 and older who received the Johnson & Johnson COVID-19 vaccine are eligible for booster shots if they were vaccinated two or more months ago.

The FDA and the CDC now allow for mix and match dosing for booster shots. Eligible individuals who have a preference for a vaccine brand may choose which vaccine brand they receive as a booster dose.

For more information, please visit mypgc.us/COVIDvaccine.



Photo for financial assistance to purchase food

Do you need help to afford food right now?

You may be eligible to apply for financial assistance to purchase food for your household through the Supplemental Nutrition Assistance Program (SNAP). Click here to see current income guidelines.

Apply online at mydhrbenefits.dhr.state.md.us
Apply by Phone: Call 1-800-332-6347 Mon-Fri, 8:00 am – 4:30 pm if you need help with an application by phone.
Apply by Mail: No internet access? Call 1-800-332-6347 Mon-Fri, 8:00 am – 4:30 pm to request an application by mail.

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